What we’re doing to tackle third party booking sites and bots

Over the last few months, we’ve introduced a number of measures to help learner drivers from being exploited by people and companies selling them driving tests at a profit.

In this blog post, Lianne Parkinson, Head of Driver Policy, tells you more about:

• the measures we have put in place to tackle third party booking sites and reduce the number of wasted tests
• the work we are doing to review and update the terms and conditions and code of practice
• our plans to carry out a full review of how and why businesses and instructors swap tests
• how you can help us going forward